Privacy

At Meridian Singapore Immigration Pte. Ltd. (“Meridian”, “we”, “our”, or “us”), we are committed to protecting your personal data and respecting your privacy in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://meridianimmigration.sg, contact us, or engage our services.


1. Personal Data We Collect

We may collect the following types of personal data, including but not limited to:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Nationality and current location
  • Immigration-related information (e.g. visa status, employment details, family information)
  • Information you provide through contact forms, consultation forms, or emails
  • Any other information you voluntarily provide to us

2. How We Collect Your Data

  • Website contact and consultation forms
  • Email, phone calls, WhatsApp, or other communication channels
  • In-person or online consultations
  • Cookies and similar tracking technologies on our website

3. Purpose of Collection and Use

  • To respond to your enquiries and provide consultation services
  • To assess your eligibility for Singapore PR or Citizenship
  • To prepare, manage, and submit immigration applications on your behalf
  • To communicate with you regarding your case, appointments, and updates
  • To improve our website, services, and customer experience
  • To comply with legal, regulatory, and professional obligations

4. Disclosure of Personal Data

  • Singapore government authorities (e.g. ICA) for immigration applications
  • Third-party service providers (e.g. IT, cloud storage, administrative support)
  • Professional advisors (e.g. legal or compliance advisors)
  • Any other parties where required by law or with your consent

We will take reasonable steps to ensure that such third parties protect your personal data.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.


6. Retention of Personal Data

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.


7. Access and Correction

  • Access your personal data held by us
  • Correct any inaccurate or incomplete personal data

Please submit your request in writing using the contact details below. We may require verification of your identity before processing your request.


8. Cookies and Tracking Technologies

  • Improve website functionality and performance
  • Analyse website traffic and usage
  • Enhance user experience

You may disable cookies through your browser settings. However, some website features may not function properly as a result.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such third-party sites. We encourage you to review their privacy policies separately.


10. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.


11. Contact Us

Meridian Singapore Immigration Pte. Ltd.
📍 10 Anson Road, #05-01, International Plaza, Singapore 079903
📧 Email: info@meridianimmigration.sg
📞 Phone: +65 8873 1113